PIN & password: T-Mobile myTouch 3G

Learn how to lock, unlock, and PUK unlock the T-Mobile myTouch 3G. Find out more on this page:

 

Device lock

PUK code unlock

SIM PIN

 

 

Device lock

Change device lock password / PIN

We're sorry, but this feature is not available for this device.

 

 

Turn on / off device lock

To turn on or turn off the device lock password or PIN, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Touch Location & security.
  4. Touch and slide the menu upward.
  5. Touch Set up screen lock.
  6. Touch Pattern
  7. Touch Next.
  8. Touch and slide to draw a pattern, connecting at least four dots.

mytouch_img88.jpg

  1. Touch Continue.
  2. Touch and slide to draw your pattern again.
  3. Touch Confirm.

 

To unlock

  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Touch Location & security.
  4. Touch Require pattern
  5. Touch and slide to draw your lock pattern.

 

 

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PUK code unlock

PUK code unlock

Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'

 

If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

 

Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

 

  1. Contact Customer Care to request your PUK code.
  2. When the device displays the message 'SIM card is PUK-Locked. Please contact  Customer Care' touch Emergency Call.
  3. Enter the following code to unblock the SIM:  **05*[PUK]*[New PIN]*[New  PIN]#.
    The phone displays the message, 'Your SIM card has  been unblocked. Your phone is unlocking...'

 

 

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SIM PIN

Change SIM PIN

To change the SIM PIN code, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Touch Location & security.
  4. Touch and slide the menu upward.
  5. Touch Set up SIM card lock.
  6. Touch Change SIM PIN.
  7. Enter the old PIN.     

Note: The default PIN is 1234.

  1. Touch OK.
  2. Enter a new PIN.
  3. Touch OK.
  4. Enter a new PIN again.
  5. Touch OK.

 

 

Turn on / off SIM PIN

The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

 

To lock and unlock the SIM card, follow these steps:

 

To lock


  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Touch Location & security.
  4. Touch and slide the menu upward.
  5. Touch Set up SIM card lock.
  6. Touch Lock SIM card.
  7. Enter the SIM PIN.     
    • Note: The default PIN is 1234.
  8. Touch OK.

 

To unlock

  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Touch Security & location.
  4. Touch and slide the menu upward.
  5. Touch Set up SIM card lock.
  6. Touch Lock SIM card.
  7. Enter the SIM PIN.     

Note: The default PIN is 1234.

  1. Touch OK.

 

 

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