Social login FAQs

Find answers to commonly asked questions about social logins.

 

 

What is social login?

Social login allows you to register and log on to the T-Mobile Support Community using the same credentials as some of your favorite social media sites! Please note that if you are already a registered member, you do not need to re-register using the social login. So how do you use it? Have a look!

 

Sites that work with social login:

 

  • Facebook
  • Yahoo!
  • OpenID
  • MyOpenID

 

How can I use social login?

  1. From anywhere in the Support Community, you can log in.
  2. You will get a popup that looks like this:
    login1.png
  3. Click on Login using Facebook, MyOpenID, Yahoo!, or OpenID.
  4. You will see the following page where you can choose which login you'd like to use:
  5. Select your social site login of choice and enter the same credentials you would use to sign in to that site.
  6. When prompted, create a Support Community username. This username will be what displays when you post, but will not be used to log in.