SIM card: Samsung LTE Mobile HotSpot PRO

    Learn how to insert the SIM card or unlock the Samsung LTE Mobile HotSpot PRO. Find out more on this page:

     

    SIM card

    SIM storage

    Mobile Device Unlock

     

     

    SIM card

    Insert / remove SIM card

    To insert or remove the SIM card, follow these steps:

     

    1. Place your fingernail in the groove and firmly “pop” the cover off the device.

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    1. With the label side facing upwards, carefully slide the SIM card into the SIM card slot until it “clicks” into place.

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    1. Insert the battery, making sure to align the gold contacts
    2. Press down gently to secure the battery.
    3. Position the battery cover over the battery compartment and press down firmly along the edges to snap it back into place.

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    SIM storage

    Delete SIM messages

    We're sorry, but this is not an available feature for your device.

     

     

    View free SIM space

    We're sorry, but this is not an available feature for your device.

     

     

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    Mobile Device Unlock

    Mobile Device Unlock

    The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:

     

    Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.

     

    1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
    2. Contact Customer Care to request the Mobile Device Unlock code for your phone.
    3. Insert the non-T-Mobile SIM and turn on the device.
    4. Access the Web Portal
    5. On the Home page, click Unlock Device.
    6. Enter the unlock code and click OK.

     

     

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