PIN & password: Samsung LTE Mobile HotSpot PRO

    Learn how to lock, unlock, and PUK unlock the Samsung LTE Mobile HotSpot PRO. Find out more on this page:

     

    Device lock

    PUK code unlock

    SIM PIN

     

     

    Device lock

    Change device lock password / PIN

    We're sorry, but this is not an available feature for your device.

     

     

    Turn on / off device lock

    We're sorry, but this is not an available feature for your device.

     

     

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    PUK code unlock

    PUK code unlock

    Related errors:

    • 'PIN code blocked. Enter PUK code:'
    • 'Enter PUK code'
    • 'SIM card locked. Emergency calls only. Please contact Customer Care'

     

    If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

     

    Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

     

    1. Contact Customer Care to request your PUK code.
    2. Access the Web Portal
    3. On the Home page, click Unlock SIM.
    4. Enter the PUK code.
    5. Select OK.
    6. Enter your new PIN.
    7. Select OK.
    8. Re-enter your new PIN.
    9. Select OK.

     

     

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    SIM PIN

    Change SIM PIN

    To change the SIM PIN code, follow these steps:

     

    1. Access the Web Portal and click Security on the top toolbar.
    2. Click Change.
      Security - SIM pin.png
    3. Enter the old SIM PIN code and click OK.
    4. Enter the new SIM PIN code and click OK.
    5. Re-enter the new SIM PIN code and click OK.

     

     

    Turn on / off SIM PIN

    The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

     

    To lock and unlock the SIM card, follow these steps:

     

    1. Access the Web Portal and click Security on the top toolbar.
    2. Click the check box to check or un-check Lock SIM Card.
      Security - SIM pin.png
    3. Enter the SIM PIN and click OK.

     

     

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