Learn how to use Family Allowances®. Play the video or use the instructions below to find out how to use Family Allowances.
Always Allowed numbers ensure you and others on your account stay connected to those who matter most. Always Allowed numbers can be reached, even when a user has reached or exceeded an allowance, if their phone is disabled, or if the time of day is blocked.
Never Allowed numbers allow you to control who your family members cannot talk to.
To manage Always Allow and Never Allowed numbers:
Family Allowances can only manage downloads that are billed by T-Mobile. This includes ringtones, wallpaper, games, and individual CallerTunes purchased from T-Mobile directly. If the download is not billed through T-Mobile, it will not be deducted from your download allowance.
To manage allowances for downloads:
When you have this option turned on, your phone will receive alerts when a line has reached its allowance.
To set up and manage notifications:
Family Allowances provides you the ability to set how many minutes can be used on each line of your account, which might include nights, weekends, myFaves, T-Mobile to T-Mobile, and Wi-Fi calling.
To set up or manage minutes:
You can set time of day restrictions when you want to prevent your children from using their phones during certain time periods, such as during school, during homework time, and when they should be sleeping.
To block a time of the day:
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