Software versions & updates: Samsung Galaxy Note 3

    Learn how to check the software version and update the Samsung Galaxy Note 3.



    Beginning December 28, the Samsung Galaxy Note 3 will have an optional software update to Android version 5.0/ Software N900TUVUFOL1 via manual pull-down over Wi-Fi only or Samsung Smart Switch or Samsung Kies. This update provides features and improvements

    New Features



    • E911 update
    • Android text message security updates (Stagefright)


    Software version

    Software update: Automatic (OTA)

    Software update: Download



    Software version

    Android 4.4 KitKat

    Android 5.0 Lollipop

    Design changes only

    Check the software version

    To check the current software version, follow these steps:


    1. From the Home screen, tap the Menu key.
    2. Tap Settings.
    3. Tap the More tab or General tab.
    4. Under System manager or Device manager, tap About device.
    5. The software version is located in the Baseband field.
    6. Read the version on the phone, and check it below:


    Software versionStatus


    Your software is up to date. There are no updates available.


    This document will be updated if and when new software is available.









    Your phone can update to software version N900TUVUFOL1:

    If the update fails, contact customer care.

    Other versions

    Your phone has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.


    See: Rooted device identification and support.



    Requirements to update

    To be able to update to the current software version, the below requirements must be met:

    • 50% or higher battery life
    • Wi-Fi connection
    • File size is 415.39 MB


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    Software update: Automatic (OTA)

    Update automatically Over-The-Air (OTA)

    To check for the software update, follow these steps:

    Note: You must be connected to Wi-Fi prior to completing the following.

    1. Fom the Home screen, tap Settings.
    2. Tap the More tab.
    3. Tap About device.
    4. Tap Software update.
    5. Tap Ok to check for the update.



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    Software update: Download

    Download and install software update

    You can download and install the software update:

    From the phone

    From a computer



    Update software from the phone

    To check for updates and download the update from the Samsung servers, follow these steps:

    Note: You must be connected to Wi-Fi prior to completing the update.


    1. From the Home screen, tap the Menu key.
    2. Tap Settings.
    3. Tap the More tab.
    4. Under System manager, tap About device.
    5. Tap Software update.
    6. Tap Ok to start the device check for updates.
    7. Tap Ok to begin the update.



    Update software from a computer

    To download updates for your phone and install them using a computer, follow these steps:


    Samsung Smart Switch

    Follow the device requirements above, along with the following:

    • Use a Samsung USB cable.
    • Back up your data prior to completing the update.


    During the update, do not:

    • Use the device or press any keys.
    • Remove the battery, if applicable.
    • Turn off the device.
    • Disconnect the USB cable until the update is complete.


    You will not be able to place a call during the update, not even an emergency call.

    1. Download and install Samsung Smart Switch that is compatible with your computer from!/
    2. Connect the cable to a compatible USB port on your computer.
    3. Connect the other end of the cable to your mobile device.
    4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
    5. Open Smart Switch on your computer, and allow it to make the connection.
    6. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
    7. Click Update to begin downloading the necessary files.
    8. Click OK to proceed.Your device may turn off and on a few times during the update process. Once complete the device will return to the Home screen.



    Samsung Kies

    1. Download the most recent version of Kies by visiting (Select the SAMSUNG Kies version compatible with the PC)
    2. Double click the Kies file. The program will self extract, no action is required
    3. Select the desired Language and Location, then click Next.
    4. Read the license agreement, check the box for "I accept..." and click Next.
    5. Kies will begin the installation. No action is required.
    6. When the process is complete, click Finish.


    Prepare the device
    1. From the home screen, tap Settings
    2. Tap Developer options, if available. If not available, skip to step 8.
    3. Tap Ok
    4. Tap USB Debugging
    5. Tap the Home key to exit the settings menu.
    6. Insert the USB data cable into the phone and then into an available port on the computer.
    7. Select Media device(MTP) at the phone prompt. The PC should recognize several devices and begin installation. This is normal and may take a few minutes. Unplug the data cable when completed.


    Update software
    1. Open the Samsung Kies application.
    2. Allow the application to detect the device and display an available update notification.
    3. Follow the on screen prompts to complete the update.
      Note: Using Samsung Kies to update the device software is support by Samsung. If there are any questions about the update process via Kies, escalate to Samsung for further assistance.




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