Calls: T-Mobile Concord

Learn how to block calls, forward calls, use the call log, and enable touch tones on the T-Mobile Concord. Find out more on this page:

 

Block calls

Call forwarding

Call log

Touch tones (DTMF)

 

 

Block calls

Block calls from a number

We're sorry, but this feature is not available for this device.

 

 

Unblock a number

We're sorry, but this feature is not available for this device.

 

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Call forwarding

Cancel call forwarding

To turn off or cancel call forwarding that you have set up, follow these steps:

 

  1. From any Home  screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Call settings.
  4. Tap Call forwarding.
  5. Tap Always forward.
  6. Tap Disable.

 

 

Forward all calls (unconditional)

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

To forward all calls, follow these steps:

 

  1. From any Home  screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Call settings.
  4. Tap Call forwarding.
  5. Tap Always forward.
  6. Enter the phone  number to forward your calls to.
  7. Tap Enable.

 

 

Forward some calls (conditional)

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

 

To turn on conditional call forwarding which forwards some calls, follow these steps:

 

  1. From any Home  screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Call settings.
  4. Tap Call forwarding.
  5. Tap one of the  following options:
    • Forward when busy
    • Forward when unanswered
    • Forward when unreachable
  6. Enter the phone number to forward your calls to.
  7. Tap Update.

 

 

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Call log

Reset call log

To reset or clear the call log or history, follow these steps:

 

  1. From any Home screen, tap the green Phone icon.
  2. Tap Call log.
  3. Tap the Menu key.
  4. Tap Delete call log.
  5. Under Delete call log, select one of the  following:
    • All calls
    • Incoming calls
    • Outgoing calls
    • Missed calls
  6. Tap the Check mark icon.
  7. Tap the OK icon.
  8. Tap OK to confirm

 

 

View call log

Call logs may approximate the amount of time you have spent on phone calls, but they do not accurately show how much time T-Mobile bills.

 

To view call logs or history, follow these steps:

 

  1. From any Home screen, tap the green Phone icon.
  2. Tap Call log.

 

 

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Touch tones (DTMF)

Turn on / off touch tones (DTMF)

Your device can send a number to the network as dual tone  multi-frequency (DTMF) tones. DTMF tones are used to communicate with automated  systems that require you to type a number such as a code, password, or credit  card number.

 

Although your phone can use DTMF  tones (touch tones), there is no setting to turn them on or off.

 

We’re sorry, but  changing DTMF tones is not available on your device.

 

 

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