Memory & SD card: T-Mobile myTouch 4G

    Learn how to use the task manager, view free space, and free up memory and storage on the T-Mobile myTouch 4G and sd card. Find out more on this page:

     

    Internal memory (RAM)

    Internal storage (ROM)

    SD card

     

     

    Internal memory (RAM)

    Manage memory

    To manage the internal memory, follow these steps:

     

    Restart the device regularly

    You should restart the phone at least once a day:

     

    1. Press and hold the Power key.
    2. Touch Restart (if available) or Power Off.
    3. If necessary, press the Power key to turn the device back on.

     

    Reduce memory use

    Prevent the memory from being filled as quickly:

     

    • If the device is slow, remove the widgets from Home screens (especially ones that update with information or have animation).
    • If you are using live wallpaper and the device is slow, turn off the live wallpaper.
    • Remove all unused Home screens:
      • Pinch the Home screen.
      • On the grid of Home screens, drag unused screens to the trash.


    Note: These things can both drain your battery faster and make your device run slower, or cause crashes in all apps.

     

    Manage applications

    Keep managing any applications that you install to keep the system running properly:

     

      • If you notice the device having some problems and you installed apps in the past few days, then uninstall all the new apps.
      • Keep your apps updated. Open the Play Store while you have a data connection, and it will check for updates.
      • Read reviews of your apps in the Play Store. Not all apps work well with all phones. Read the customer reviews to see if other people complain about the app not working.
      • Manage or remove apps that run in the background. Background apps use up device resources.
        1. Restart the phone.
        2. In Settings, go to Apps or Application manager, and then Running.
        3. Examine the list of apps running in the background. View applications that are running in memory, and either:

     

     

    Task manager

    A task manager can view running apps and close them. To use the task manager, follow these steps:

     

    1. From the Home Screen, tap the App Drawer.
    2. Scroll to and tap Task Manager

     

     

    View free memory

    To view the amount of free internal memory, follow these steps:

    1. From the Home Screen, press Menu Menu Icon.png
    2. Touch Settings
    3. Touch Applications
    4. Touch Manage Applications
    5. Touch Running Services
    6. Free internal memory will display at the bottom of the screen

     

     

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    Internal storage (ROM)

    Manage storage

    To manage the internal storage space, follow these steps:

     

    Clear the storage at least once a week:

    Note: Refer to your user manual for instructions.

     

    • Delete unnecessary text messages (SMS) and picture messages (MMS).
    • Transfer pictures and media to a computer, and remove it from the phone memory.
    • Clear the browser cache, cookies, or history.
    • Clear Facebook app cache.
    • Manage applications. See section below.
    • Delete the call logs.

     

    Set the device to manage some memory

    Prevent the storage from being filled as quickly:

     

    • Set the text message limit to delete messages automatically.
      Note: The default is 200 text and 20 picture messages. You may use this setting to start with, and decrease it if you continue to have problems.
    • Change the setting for email synchronization to download only for the past three days.

     

    Manage applications

    Keep managing any applications that you install to keep the system running properly:

     

    • If you notice the device having some problems and you installed apps in the past few days, then uninstall all the new apps. Most device problems are actually caused by app errors.
    • View other applications that are using storage or memory:
      1. When in Manage Applications settings, press Menu. Some devices may require you select All first to view all applications.
      2. Touch Sort by size.
      3. For apps that take up a lot of space, clear the application cache and data.
      4. For apps that continue to use a lot of your storage space, uninstall them by touching the app name, then Uninstall.
    • Move some apps to the SD card or storage partition.
      Note: Do not move: live wallpaper, widget apps, apps that use the notification bar, or apps that synchronize online. Some apps may not work correctly from SD card. Move unstable apps back to internal memory or upgrade to a new SD card (class 6 or above).

     

    For continuing problems

    If storage issues continue after all steps above are complete, troubleshoot with Manage internal memory (RAM) on Android.

     

     

    View free storage space

    To view the amount of free internal storage, follow these steps:

     

    1. From the Home Screen, tap the Menu Menu Icon.png key
    2. Tap Settings
    3. Scroll to and tap SD card and phone storage
    4. Under Internal Phone Storage, view the Available Space

     

     

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    SD card

    Format SD card

    Formatting the SD card deletes all data on it. You may wish to format the SD card if you want to delete the files, if files or apps on the SD card are not working, or if the SD card is not working.

     

    To format the SD card while inserted in the device, follow these steps:

     

    1. From the home screen, press Menu Menu Icon.png.
    2. Tap Settings.
    3. Tap SD Card and Phone Storage
    4. If Format SD card is grayed out, tap Unmount SD card.

      sd_mount.JPG
    5. Tap Format SD Card.
    6. Accept any warning messages.
    7. Tap Format SD card again.
      Note: If you use a pattern lock or password, you may need to enter it.
    8. Tap Erase everything.

       

      sd_format.JPG

    9. Press the Home key to return to the main screen.

    10. If necessary, take a picture in order to test the device. Many devices only take photos if a properly formatted SD card is inserted.

     

     

    Insert / remove SD card

    To insert or remove the SD card, follow these steps:

     

    1. Lift the back cover to remove it.
         
          Remove+Back+Cover.png
    2. Insert the memory card into the memory  card holder with the gold contacts facing down. Push it in until it clicks into  place.
         
        Insert+SD.png
    3. Insert the back cover into the slots  and press the back cover down until it clicks into place.
         
          Replace+Back+Cover.png

     

     

    Open or delete files using a computer

    To open or delete files on the SD card using a computer, follow these steps:

     

    1. Connect the USB cable to the phone, then to a computer.
    2. If necessary, touch and drag down the status bar and touch to change the USB connection type to Diskdrive
      • On a Windows computer, a Removable Disk window appears. Double-click Open folder to view files using Windows Explorer
      • On a Mac OS X computer, double-click the virtual drive that appears on the desktop
    3. On the computer, double-click to open the desired folder or folders
    4. When finished, safely disconnect the phone from the computer.

     

     

    Open or delete files using the device

    To open or delete files on the SD card using the device, follow these steps:

     

    1. From the Home screen, touch the App Drawer
    2. Select one of the following options:
      • Touch Gallery to access photos and videos
      • Touch Media Room to access music and media files

     

     

    Set default memory storage

     

    We're sorry but this feature is not available for this device.

     

    Transfer files between computer & SD card

    To transfer files and pictures between the computer and SD card, follow these steps:

     

    • Note: The USB connection type must be set to Disk drive if you want to access files on a memory card using a computer.

     

    1. Connect the USB cable to the phone, then to a computer.
    2. If necessary, touch and drag down the Status bar and touchto change the USB connection type to Disk drive.
      • On a Windows computer, a Removable Disk window appears. Double-click Open folder to view files using Windows Explorer.
      • On a Mac OS X computer, double-click the virtual drive iconthat appears on the desktop.
    3. On the computer,
    4. Double-click to open the desired folder(s).
    5. Copy the file you want to move to the phone.
    6. Paste the file in the desired folder on the phone.
    7. When finished, safely disconnect the phone from the computer.

     

     

    Transfer files between internal storage & SD card

     

    We're sorry, but this feature is not available for this device.

     

     

    View free SD card space

    To view the amount of free SD card storage, follow these steps:

     

    1. From the Home screen, press the Menu Menu Icon.png key
    2. Touch Settings
    3. Touch SD & Phone Storage
    4. Under SD Card, view the Available space.

     

     

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