Wi-Fi calling: T-Mobile myTouch 4G

Learn how to set up and use Wi-Fi calling, the 911 address, and the connection preference on the T-Mobile myTouch 4G. Find out more on this page:

 

 

 

 

Set up

Register the 911 address

To use Wi-Fi calling, you must first register your 911 address at my.t-mobile.com. If you do not, you may see a REG09 error. To learn how to register your 911 address, see: 911 addresses: My T-Mobile.

 

 

Set phone to use Wi-Fi or mobile networks

To set the connection preference for the phone to use Wi-Fi calling or mobile networks, follow these steps:

For Android 2.3 Version 2.32 Only

  1. From the Home screen, touch the App Drawer App Drawer Icon.png
  2. Touch Wi-Fi Calling.
  3. Press the Menu Menu Icon.png key.
  4. Touch Settings.
  5. Touch Connection preferences.
  6. Select one of the following options:
    • Wi-Fi Preferred
    • Cellular Preferred
    • Wi-Fi Only
  7. Touch OK.

 

 

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Turn on and connect

Turn on Wi-Fi and connect to network

To use Wi-Fi calling, you must first turn on Wi-Fi and connect to a network. To turn on Wi-Fi and connect, follow these steps:

 

  1. From the Home screen, press the Menu Menu Icon.png key.
  2. Touch Settings.
  3. Touch Wireless &networks.
  4. Touch the Wi-Fi checkbox to select and enable Wi-Fi.
    • If desired, tap to view the Tutorial. Otherwise, press the Back key to skip.
  5. Press the Home key to return to the Home screen.

 

 

Turn on Wi-Fi calling

To turn on Wi-Fi calling, follow these steps:

 

  1. If this is the first time you are using Wi-Fi calling, start with registering your 911 address and connection preference (above).
  2. Turn on Wi-Fi and connect to a network.
    1. From the Home screen, press the Menu Menu Icon.png key.
    2. Touch Settings.
    3. Touch Wireless &networks.
    4. Touch the Wi-Fi checkbox to select and enable Wi-Fi.
      • If desired, tap to view the Tutorial. Otherwise, press the Back key to skip.
    5. Press the Home key to return to the Home screen.
    6. From the Home screen, touch the App Drawer App Drawer Icon.png
    7. Touch Wi-Fi Calling.
      • If necessary, touch Wi-Fi settings and touch a network.
    8. Touch View Tutorial, if desired or press the Back key.
    9. At the bottom of the screen, touch the On/Off icon to turn Wi-Fi Calling on or off.

 

 

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