Voicemail: T-Mobile myTouch 4G

Learn how to call voicemail or access Visual Voicemail on the T-Mobile myTouch 4G. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From  the Home screen, touch the Phone call+button.png button.
  2. Touch  and hold the 1 key to call  voicemail.

 

 

Set voicemail number

To change the voicemail number on your device, follow these steps:

 

  1. From  the Home screen, press the Menu Menu+button.png key.
  2. Touch Settings.
  3. Touch Call.
  4. Touch Voicemail settings.
  5. Touch Voicemail number.
  6. Enter  the new number.
        Note: The default voicemail number is +18056377243.
  7. Touch OK.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. To change the Visual Voicemail greeting, follow these steps:
  2. From the Home screen, touch the Phone call+button.png button.
  3. Touch Voicemail.
  4. If necessary, touch Enable.
  5. Press the Menu key.
  6. Touch Greeting; your phone will call voicemail.
  7. Touch Star (*) to access the main menu.
  8. Follow the audio prompts to change your greeting.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. To change your Visual Voicemail password, follow these steps:
  2. From the Home screen, touch the Phone call+button.png button.
  3. Touch Voicemail.
  4. If necessary, touch Enable.
  5. Press the Menu key.
  6. Touch Settings.
  7. Touch Change voicemail PIN.
  8. Enter your current PIN.
  9. Touch Continue.
  10. Enter your new PIN.
  11. Confirm your new PIN.
  12. Touch Continue.

 

 

Listen to voicemail messages

To access and listen to Visual Voicemail and listen to new messages, follow these steps:

 

  1. When you receive a new voicemail, a notification icon appears on the Status bar.
  2. Touch the Status bar and drag down.
  3. Touch New visual voicemail.
  4. Touch the Play  icon to listen to the message.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

  1. From the Home screen, touch the Phone call+button.png button.
  2. Touch Voicemail.
  3. Press the Menu key.
  4. Touch Enable Visual Voicemail.

 

Turn off

To turn off or disable Visual Voicemail, follow these steps:

 

  1. To turn on or turn off Visual Voicemail, follow these steps:
  2. From the Home screen, touch the PhonePhone Icon.png button.
  3. Touch Voicemail.
  4. If necessary, touch Enable.
  5. Press the Menu key.
  6. Touch Settings.
  7. Touch the Enable Visual Voicemail check box to select (turn on) or clear (turnoff).

 

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