SIM card: T-Mobile myTouch 4G

Learn how to insert the SIM card or unlock the T-Mobile myTouch 4G. Find out more on this page:

 

SIM card

Mobile Device Unlock

 

 

SIM card

Insert / remove SIM card

To insert or remove the SIM card, follow these steps:

 

  1. Lift the back cover to remove it.
       
        Remove+Back+Cover.png
  2. Lift the battery out of the  compartment to remove it.
       
        Remove+Battery.png
  3. Slide the SIM card into the SIM card  slot.
       
        Insert+SIM.png
  4. Insert the battery and align the gold  contacts on the battery with the gold contacts inside the phone. Lower the  battery into position.
       
        Insert+Battery.png
  5. Insert the back cover into the slots  and press the back cover down until it clicks into place.
       
        Replace+Back+Cover.png

 

 

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Mobile Device Unlock

Mobile Device Unlock

The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:

 

Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.

 

  1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
  2. Contact Customer Care to request the Mobile Device Unlock code for your phone.
  3. From the Home screen, touch the Phone  icon.
  4. Obtain the phone’s International Mobile Equipment Identity (IMEI) number by typing *#06#.
  5. Contact T-Mobile and request a SIM subsidy unlock code. Note: You will be asked to provide your IMEI number.
  6. Insert a non-T-Mobile SIM card into the phone.
  7. Enter the following code into the phone: 7465625*638*UnlockCode#.

 

Note: If the process is successful, you will see the following message: Network unlock successful. If the process is NOT successful, check that the IMEI number is correct before proceeding.

 

 

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