Memory & SD card: Motorola Moto X

    Learn how to use the task manager, view free space, and free up memory and storage on the Motorola Moto X and sd card. Find out more on this page:

     

    Internal memory (RAM)

    Internal storage (ROM)

    SD card

     

     

    Internal memory (RAM)

    Manage memory

    To manage the internal memory, follow these steps:

     

    Restart the device regularly

    You should restart the phone at least once a day:

     

    1. Press and hold the Power key.
    2. Touch Restart.

     

    Reduce memory use

    Prevent the memory from being filled as quickly:

    • If the device is slow, remove the widgets from Home screens (especially ones that update with information or have animation).
    • If you are using live wallpaper and the device is slow, turn off the live wallpaper.
      Note: These things can both drain your battery faster and make your device run slower, or cause crashes in all apps.
    Manage applications

    Keep managing any applications that you install to keep the system running properly:

    • If you notice the device having some problems and you installed apps in the past few days, then uninstall all the new apps.
    • Keep your apps updated. Open the Play Store while you have a data connection, and it will check for updates.
    • Read reviews of your apps in the Play Store. Not all apps work well with all phones. Read the customer reviews to see if other people complain about the app not working.
    • Manage or remove apps that run in the background. Background apps use up device resources.
    • Task and battery managers:
      • Android 4.0 and later include a task manager you can use to close running apps. Open the recent apps screen, and manage your apps listed.
      • Never install third-party task managers, battery managers, or apps that close and end running processes. They interfere with how Android works.
        Note: If you have installed a task manager, then uninstall it.

     

     

    Task manager

    A task manager can view running apps and close them. To use the task manager, follow these steps:

     

    1. From any home screen tap the recent application icon (bottom right corner).
    2. Scroll and select application you want to close.
    3. Swipe left or right to close selected application

     

     

    View free memory

    To view the amount of free internal memory, follow these steps:

     

    1. From the Home screen, tap the Apps tray.
    2. Tap Settings.
    3. Tap Storage.
    4. View the device memory.

     

     

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    Internal storage (ROM)

    Manage storage

    To manage the internal storage space, follow these steps:

     

    Clear storage regularly

    Clear the storage at least once a week:

    Note: Refer to your user manual for instructions.

     

    • Check the available internal device storage. It must be over 150 MB for Android 4.0+.
      Note: If it is less, the Android system cannot work properly. You must clear more storage and delete more apps using the following tips.
    • Delete unnecessary text messages (SMS) and picture messages (MMS).
    • Transfer pictures and media to a computer, and remove it from the phone memory.
    • Clear the browser cache, cookies, or history.
    • Clear Facebook app cache.
    • Manage applications. See section below.
    • Delete the call logs.

     

    Set the device to manage some memory

    Prevent the storage from being filled as quickly:

    • Set the text message limit to delete messages automatically.
      Note: The default is 200 text and 20 picture messages. You may use this setting to start with, and decrease it if you continue to have problems.
    • Change the setting for email synchronization to download only for the past three days.

     

    Manage applications

    Keep managing any applications that you install to keep the system running properly:

    • If you notice the device having some problems and you installed apps in the past few days, then uninstall all the new apps. Most device problems are actually caused by app errors.
    • View other applications that are using storage or memory:

     

    View free storage space

    To view the amount of free internal storage, follow these steps:

     

    1. From the Home screen, tap the Apps tray.
    2. Tap Settings.
    3. Tap Storage.
    4. View the device memory.

     

     

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    SD card

    Format SD card

    This feature is not available on this device.

     

     

    Insert / remove SD card

    This feature is not available on this device.

     

     

    Open or delete files using a computer

    1. Connect the phone to your computer using the USB cable.
    2. On your phone, tap Media sync (MTP).
    3. On the computer, navigate to and open the phone’s disk drive.
    4. Navigate to and delete the desired file(s).
    5. When finished, safely disconnect the phone from the computer.

     

     

    Open or delete files using the device

    This feature is not available on this device.

     

     

    Set default memory storage

    This feature is not available on this device.

     

     

    Transfer files between computer & SD card

    This feature is not available on this device.

     

     

    Transfer files between internal storage & SD card

    This feature is not available on this device.

     

     

    View free SD card space

    This feature is not available on this device.

     

     

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