PIN & password: BlackBerry Bold 9700

Learn how to lock, unlock, and PUK unlock the BlackBerry Bold 9700. Find out more on this page:

 

Device lock

PUK code unlock

SIM PIN

 

 

Device lock

Change device lock password / PIN

To change device lock password or PIN, follow these steps:

 

  1. From the Home screen, scroll to and select All.
  2. Scroll to and select Options.
  3. Scroll to and select Security.
  4. Select Password.
  5. Select Enable.
  6. Scroll to and select Set Password.
  7. Enter the desired password.
  8. Press the Trackpad.
  9. Enter the desired password again.
  10. Press the Trackpad.
  11. Press the Menu key.
  12. Select Save.

 

 

Turn on / off device lock

To turn on or turn off the device lock password or PIN, follow these steps:

 

  1. From the Home screen, scroll to and select All.
  2. Scroll to and select Options.
  3. Scroll to and select Security.
  4. Select Password.
  5. Select Enable or Disable.

 

 

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PUK code unlock

PUK code unlock

Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'

 

If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

 

Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

 

  1. Contact Customer Care to request your PUK code.
  2. Enter the PUK.
  3. Select OK.
  4. Enter a PIN of your choice.
  5. Select OK.
  6. When the 'Confirm New PIN' message displays, enter the PIN code again.
  7. Select OK.

 

 

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SIM PIN

Change SIM PIN

To change the SIM PIN code, follow these steps:

 

  1. From the Home screen, scroll to and select All.
  2. Scroll to and select Options.
  3. Scroll to and select Device.
  4. Scroll to and select Advanced System Settings.
  5. Scroll to and select SIM Card.
  6. Press the Menu  key.
  7. Scroll to and select Change PIN Code.
    • Note: Security must be enabled.
  8. Enter the old PIN code.
  9. Press the Trackpad.
  10. Enter the new PIN code.
  11. Press the Trackpad.
  12. Enter the new PIN code again.
  13. Press the Trackpad.

 

 

Turn on / off SIM PIN

The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

 

To lock and unlock the SIM card, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Settings.
  3. Scroll to and select Options.
  4. Scroll to and select Advanced Options.
  5. Scroll to and select SIM Card.
  6. Press the Menu key.
  7. Select Enable Security or Disable Security.
  8. Enter your desired PIN code.
  9. Press the Trackpad.

 

 

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