PIN & password: BlackBerry Curve 9360

Learn how to lock, unlock, and PUK unlock the BlackBerry Curve 9360. Find out more on this page:

 

Device lock

PUK code unlock

SIM PIN

 

 

Device lock

Change device lock password / PIN

To change device lock password or PIN, follow these steps:

 

  1. Scroll to the All panel and tap the Options icon.
  2. Scroll to and tap Security.
  3. Tap Password.
  4. Tap Set Password.
  5. Enter the desired password.
  6. Press the Trackpad.
  7. Enter the desired password again.
  8. Press the Trackpad.
  9. Press the Menu key.
  10. Select Save.

 

 

Turn on / off device lock

To turn on or turn off the device lock password or PIN, follow these steps:

 

  1. Scroll to the All panel and tap the Options icon.
  2. Scroll to and tap Security.
  3. Tap Password.
  4. Tap Enable to either check or clear the check box.
  5. Press the Menu key.
  6. Select Save.
  7. Enter the password you created when you activated the phone lock.
  8. Press the Trackpad.

 

 

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PUK code unlock

PUK code unlock

Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'

 

If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

 

Important: You must Contact Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

 

  1. Contact Customer Care to request your PUK code.
  2. Enter the PUK code.
  3. Enter the new PIN code you want.
  4. Tap OK.
  5. Entire the new PIN code again.
  6. Tap OK.

 

 

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SIM PIN

Change SIM PIN

To change the SIM PIN code, follow these steps:

Note: SIM PIN must be enabled before you can change it.

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Options icon.
  3. Tap Device.
  4. Scroll to and tap Advanced System Settings.
  5. Tap SIM Card.
  6. Press the Menu key.
  7. Select Change PIN Code.
  8. Enter the old PIN code.
  9. Press the Trackpad.
  10. Enter the new PIN code.
  11. Press the Trackpad.
  12. Enter the new PIN code again.
  13. Press the Trackpad.

 

 

Turn on / off SIM PIN

The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

 

To lock and unlock the SIM card, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Options icon.
  3. Tap Device.
  4. Scroll to and tap Advanced System Settings.
  5. Tap SIM Card.
  6. Press the Menu key.
  7. Select Enable Security or Disable Security.
  8. Enter the PIN code.
    • Note: The default SIM PIN code is 1234.
  9. Press the Trackpad.

 

 

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