Memory & SD card: BlackBerry Curve 9360

Learn how to use the task manager, view free space, and free up memory and storage on the BlackBerry Curve 9360 and sd card. Find out more on this page:

 

Internal memory (RAM)

Internal storage (ROM)

SD card

 

 

Internal memory (RAM)

Manage memory

To manage the internal memory, follow the steps in Manage memory for your BlackBerry device including:

 

 

  • Restarting your device regularly.
  • Closing unneeded applications.
  • Monitoring and cleaning your memory regularly.

 

 

Task manager

A task manager can view running apps and close them. To use the task manager, follow these steps:

 

 

  1. From the Home screen, press and hold the ALT key + Escape key. A list of all open applications will appear on the screen.
  2. Continue to hold the ALT key, then release the Escape key.
  3. Scroll to the application that you want to close.
  4. Release the ALT key. The application opens.
  5. Press the Escape key to close the application.
    Note: Always press the Escape key to exit applications to ensure they close properly.

 

 

View free memory

To view the amount of free internal memory, follow these steps:

 

 

Device software 5.0 and earlier

  1. On the Home screen of the BlackBerry smartphone, open Options.
  2. Select Status.
  3. The File Free field shows the approximate amount of available flash memory available for data.

 

Device software 6.0 and later

  1. On the Home screen of the BlackBerry smartphone, select All, then open Options.
  2. Select Device.
  3. Select Device and Status Information.
  4. The File Free field shows the approximate amount of available flash memory available for data.

 

 

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Internal storage (ROM)

Manage storage

To manage the internal memory, follow the steps in Manage memory for your BlackBerry device including

 

  • Restarting your device regularly.
  • Closing unneeded applications.
  • Monitoring and cleaning your memory regularly.

 

 

View free storage space

To view the amount of free internal storage, follow these steps:

 

Device software 5.0 and earlier

  1. On the Home screen of the BlackBerry smartphone, open Options.
  2. Select Status.
  3. The File Free field shows the approximate amount of available flash memory available for data.

 

Device software 6.0 and later

  1. On the Home screen of the BlackBerry smartphone, select All, then open Options.
  2. Select Device.
  3. Select Device and Status Information.
  4. The File Free field shows the approximate amount of available flash memory available for data.

 

 

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SD card

Format SD card

Formatting the SD card deletes all data on it. You may wish to format the SD card if you want to delete the files, if files or apps on the SD card are not working, or if the SD card is not working.

 

To format the SD card while inserted in the device, follow these steps:

 

  1. On the Home screen or in a folder, click the Options icon.
  2. Click Device.
  3. Click Storage.
  4. Press the Menu key.
  5. Click Format.
  6. Complete the instructions on the screen.

 

 

Insert / remove SD card

To insert or remove the SD card, follow these steps:

 

  1. Lift then remove the back cover from your phone.
    remove cover.png
  2. Remove or insert the memory card into the memory card holder with the golden contacts facing down.
    memory card.png
  3. Replace the back cover by inserting the tabs first and pressing down.

 

 

Open or delete files using a computer

To open or delete files on the SD card using a computer, follow these steps:

 

Note: These steps and screenshots are correct for a Windows computer. The procedure for a Mac OSX computer is similar, but screen windows and options may differ.

 

  1. Connect the small end of your USB cable to your phone and the large end of the cable to your computer.
  2. Open the BlackBerry Desktop Software on your computer.
    image047.jpg
  3. Click Files.
  4. If necessary, click Get Started.
    image049.jpg
  5. The BlackBerry Desktop Software window now shows the directory hierarchy on your phone.
  6. Click the small triangles to navigate to the internal phone (device) memory or the memory (media) card and then to the desired folder.
    image053.jpg
  7. Right-click a phone file in the BlackBerry Desktop Software window and click one of the following options:
    • Cut
    • Copy
    • Open
    • Delete
    • Rename

      image055.jpg

 

 

Open or delete files using the device

To open or delete files on the SD card using the device, follow these steps:

 

Method 1

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and select the Media icon.
  3. Select from the following options:
    • Music
    • Pictures
    • Videos
    • Podcasts
  4. Navigate to the file you want.
  5. To delete: select and hold on the file and then choose Delete twice.

 

 

Method 2

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and select the Applications icon.
  3. Select the Files icon.
  4. Select File Folders.
  5. Select Media Card.
  6. Navigate to the desired files.
  7. To delete: select and hold on the file and then choose Delete twice.

 

 

Set default memory storage

By default, the device stores data on the [SD card or internal storage]. To set the default memory storage to another location, follow these steps:

 

Pictures

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and select the Camera icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Scroll to and select the Store Pictures drop-down menu.
  6. Select On Device or On Media Card.
  7. Press the Menu key.
  8. Select Save.

 

Videos

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and select the Media icon.
  3. Select the Video Camera icon.
  4. Press the Menu key.
  5. Select Options.
  6. Scroll to and select the Store Videos drop-down menu.
  7. Select On Device or On Media Card.
  8. Press the Menu key.
  9. Select Save.

 

 

Transfer files between computer & SD card

To transfer files and pictures between the computer and SD card, follow these steps:

 

Note: You will need to install BlackBerry Desktop Software.

Note: These steps and screenshots are correct for a Windows computer. The procedure for a Mac OSX computer is similar, but screen windows and options may differ.

 

  1. Connect the small end of your USB cable to your phone and the large end of the cable to your computer.
  2. Open the BlackBerry Desktop Software on your computer.
    image047.jpg
  3. Click Files.
  4. If necessary, click Get Started.
    image049.jpg
  5. The BlackBerry Desktop Software window now shows the directory hierarchy on your phone.
  6. Click the small triangles to navigate to  the memory (media) card and then to the desired folder.
    image053.jpg
  7. Drag and drop files from the BlackBerry Desktop Software window to copy files to and from  the phone’s memory card to the computer’s desktop or to another folder in the file explorer.

 

 

Transfer files between internal storage & SD card

To transfer files and pictures between the internal storage and SD card, follow these steps:

 

Note: You will need to install BlackBerry Desktop Software.

Note: These steps and screenshots are correct for a Windows computer. The procedure for a Mac OSX computer is similar, but screen windows and options may differ.

 

  1. Connect the small end of your USB cable to your phone and the large end of the cable to your computer.
  2. Open the BlackBerry Desktop Software on your computer.
    image047.jpg
  3. Click Files.
  4. If necessary, click Get Started.
    image049.jpg
  5. The BlackBerry Desktop Software window now shows the directory hierarchy on your phone.
  6. Click the small triangles to navigate to the internal phone (device) memory and then to the desired folder.
    image053.jpg
  7. Drag and drop files from the BlackBerry Desktop Software window to copy files to and from the phone to the computer’s desktop or to another folder in the file explorer.

 

 

View free SD card space

To view the amount of free SD card storage, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and select the Options icon.
  3. Select Device.
  4. Scroll to and select Storage.
  5. View the following information under Media Card Storage:
    • Total Space
    • Free Space

 

 

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