Wi-Fi calling: BlackBerry Curve 9360

Learn how to set up and use Wi-Fi calling, the 911 address, and the connection preference on the BlackBerry Curve 9360.

 

 

 

 

Set up

Register the 911 address

To use Wi-Fi calling, you must first register your 911 address at my.t-mobile.com. If you do not, you may see a REG09 error. To learn how to register your 911 address, see: 911 addresses: My T-Mobile.

 

 

Set phone to use Wi-Fi or mobile networks

To set the connection preference for the phone to use Wi-Fi calling or mobile networks, follow these steps:

 

  1. Tap the Status bar at the top of the Home screen to view Manage Connections.
  2. Scroll down and tap Networks and Connections.
  3. Tap Mobile Network.
  4. Tap Preferred Network for Calls and from the drop-down menu select one of the following options:
    • Mobile Network Only: All calls are made over the cellular network. If the cellular network is not available, your calls will not connect.
    • Mobile Network Preferred: All calls are made over the cellular network with Wi-Fi calling available as a backup when the cellular network is not available.
    • Wi-Fi Calling Only: All calls are made over a Wi-Fi network. If there are no Wi-Fi networks available, your calls will not connect.
    • Wi-Fi Calling Preferred: All calls are made over an available Wi-Fi network with the cellular network available as a backup when there are no Wi-Fi networks available.

 

 

Turn on and connect

 

Turn on Wi-Fi and connect to network

To use Wi-Fi calling, you must first turn on Wi-Fi and connect to a network. To turn on Wi-Fi and connect, follow these steps:

 

  1. Tap the Status bar at the top of the Home screen to view Manage Connections.
  2. If necessary, scroll to and select the Wi-Fi check box to turn on the Wi-Fi radio.
  3. Scroll down and select Wi-Fi Network.
  4. Scroll to and select the desired network.
  5. If required, enter a passphrase.
  6. Tap Connect.
    Note: Some public Wi-Fi networks require a log in. If prompted about log in, select OK. This launches a Web page to log in to the Wi-Fi provider's network.
  7. If required, enter the requested security information.

 

 

Turn on Wi-Fi calling

To turn on Wi-Fi calling, follow these steps:

 

  1. If this is the first time you are using Wi-Fi calling, start with registering your 911 address and connection preference (above).
  2. Turn on Wi-Fi and connect to a network.
  3. If prompted, view the “About Wi-Fi Calling” pop-up window. Tap OK.

 

When the Wi-Fi Calling feature is enabled, your phone will display UMA on the Home screen status bar.

When you see UMA, you can make phone calls and send messages over the Wi-Fi network.