Voicemail: BlackBerry Bold 9700

Learn how to call voicemail or access Visual Voicemail on the BlackBerry Bold 9700. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From the Home screen, scroll to and select Call Log.
  2. Press the Menu key.
  3. Scroll to and select Call Voice Mail.

 

 

Set voicemail number

To change the voicemail number on your device, follow these steps:

 

  1. From the Home screen, press the green Phone key.
  2. Press the Menu key.
  3. Scroll to and select Options.
  4. Scroll to and select Voice Mail.
  5. Scroll to Access Number.
  6. Enter +18056377243.
  7. Press the Menu key.
  8. Select Save.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Visual Voice Mail.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Scroll to and select Set Greeting.
  6. Scroll to and select one of the following options:
    • Standard
      Note:
      The system plays your number as the voicemail greeting.
    • Personal
  7. Press the Touchpad to begin recording.
  8. Record your greeting.
  9. When finished, press the Touchpad to stop recording.
  10. Scroll to and select Save.
    • Name
  11. Press the Touchpad to begin recording.
  12. Record your name.
  13. When finished, press the Touchpad to stop recording.
  14. Scroll to and select Save.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Visual Voice Mail.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Scroll to and select Set Password.
  6. Enter the current password.
  7. Scroll down and enter the new password.
  8. Scroll down and enter the new password again.
  9. Scroll to and select OK.

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to new messages, follow these steps:

 

Listen to new message

  1. When a new voicemail message alert appears on your phone, select View.
  2. Select Play.

 

Listen to saved message

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Visual Voice Mail.
  3. Scroll to and select the desired message.
  4. Press the Play icon.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

 

  1. From the Home screen, select All.
    1. Scroll to and select Visual Voice Mail.
    2. Read the License Agreement.
    3. Scroll down and select I Accept.
    4. Scroll to and select Next.
    5. Scroll to and select one of the following options:
      • Standard Greeting
      • Personal Greeting
      • Name
    6. If necessary, press the Touchpad to begin recording.
    7. Press the Touchpad again when done.
    8. Press the Escape key.
    9. Scroll to and select Next.

     

     

    Turn off

    To turn off or disable Visual Voicemail, follow these steps:

     

    1. From the Home screen, press the Menu key.
    2. Scroll to and select Visual Voice Mail.
    3. Press the Menu key.
    4. Scroll to and select Options.
    5. Scroll to and select Deactivate to turn off Visual Voicemail.

     

     

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