Learn how to wipe or master reset the Alcatel ONE TOUCH Evolve™ through the menu or hardware keys. Find out more on this page:
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A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.
To perform a master reset, follow these steps:
Note: If the handset is locked, frozen, or unresponsive, you can perform a master reset using the hardware keys instead of the menu.
If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:
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