Cannot send MMS or group SMS while Wi-Fi Calling is turned on: Nokia Lumia 925

Troubleshoot or learn more about being unable to send/receive picture messages or send group text messages while Wi-Fi Calling is active. While Wi-Fi calling is turned on you are not able to send or receive picture messages.When sending text messages to multiple contacts, it converts the text message into an MMS message.


To fix this issue:

  1. From the home screen, swipe left to Applications.
  2. Tap Wi-Fi calling.
  3. Tap the Wi-Fi calling toggle to turn Wi-Fi Calling off.
    Note:  You are able to send and receive picture messages and send group texts via Wi-Fi connection, but the Wi-Fi calling option must be turned off. There are more details in the Wi-Fi calling application FAQ page found by following these steps:
  4. From the home screen, swipe left to Applications.
  5. Tap Wi-Fi calling.
  6. Swipe left to help.
  7. Tap FAQ.