On Demand Data Passes

On Demand Data Passes let you temporarily add high-speed data by the day or week, whenever you need it to supplement your free data or to top-up a recurring data plan.

 

 

Why you might add a data pass

You can add a data pass for a number of reasons, including:

 

  • You're experiencing reduced data speeds after reaching your data allotment.
  • You're roaming domestically and want additional domestic roaming data.
  • You're roaming internationally and you want a higher data speed.

 

Additional passes can be purchased as needed once a purchased pass expires.

 

 

How to add for a postpaid plan

At this time, you can't add a data pass through the T-Mobile app, but we hope to make that an option soon. You can always add a data pass through My T-Mobile on either your computer or by opening a browser on your device.

 

  1. Go to My T-Mobile and log in to your account.
  2. Click PLAN tab at the top of the page.
  3. Expand (+) the line you wish to add the data pass to.
  4. Select Manage Data & Add-Ons under that line.
  5. Select the desired data pass from list and select Continue.
  6. Select a date for the data pass will start. If you don't select a date, it will start immediately.
  7. Click Agree & Submit.

 

 

How to add for a Pay As You Go (Prepaid) plan

To purchase a pass on your Pay As You Go plan, call T-Mobile customer service by dialing 611 from your T-Mobile phone, or call 1-877-746-0909. You can get a 1-day pass or a 1-week (7-day) pass. Automated account help and customer service representatives are available 24 hours a day, 7 days a week. For the hearing impaired, TTY service is available by calling 1-877-296-1018, 7 days a week, from 3 a.m.-10 p.m. PT.

 

 

How to add for a Prepaid Mobile Internet (MI) plan

Prepaid Mobile Internet (MI) plans provide data service on devices such as laptop sticks, tablets, and mobile hotspots. Use our Connect Me portal to set up and manage your data-only device. For steps, read how to use Connect Me.