Software update: HTC One (LTE)

Learn how to check the software version and see official versions for the HTC One (LTE). Find out more on this page:


Beginning April 14, HTC One (LTE) devices on Android version 4.1.2 will have an automatic software update to Android version 4.3 / Software 3.21.531.13 over Wi-Fi only. This update will automatically begin when the device connects to Wi-Fi without you manually accepting the software update.


Beginning February 26, the HTC One (LTE) received a software update to 4.19.531.10. This update provides features and improvements

New Features

Android 4.4.2 (KitKat) OS



Software version

Software update: Automatic (OTA)

Software update: Download



Software version

Check the software version

To check the current software version, follow these steps:


  1. From any Home screen, tap the Applications icon.
  2. Scroll to and tap Settings.
  3. Scroll down to and tap About.
  4. Tap Software information.
  5. View the Software number.


Software versionStatus


Your software is up to date. There are no updates available.


This document will be updated if and when new software is available.





Your phone can update to software version 4.19.531.10:

If the update fails, contact customer care.

Other versions

Your phone has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.



Requirements to update

To be able to update to the current software version, the below requirements must be met:

  • 50% or higher battery life
  • Data connection
  • 565 available memory (File size of update: 560 MB)


Back to top



Software update: Automatic (OTA)

Update automatically Over-The-Air (OTA)

This software update will be pushed to your phone starting February 26, 2014. Your phone will notify you when it is ready to update.


After receiving the OTA notification, follow these steps:


  1. Follow the on-screen prompts.
  2. Wait as your phone restarts and updates.





Software update: Download

Download and install software update

You can download and install the software update:


Update software from the phone

To check for updates and download the update from the HTC servers, follow these steps:

  1. From the Home screen, tap the All apps icon.
  2. Tap Settings.
  3. Tap About.
  4. Tap Software update.
  5. Tap Check for updates.
  6. Tap OK to download the update.
  7. Follow the on-screen prompts.
  8. Wait as your phone restarts and updates.



Back to top