Voicemail: T-Mobile myTouch Q

Learn how to call voicemail or access Visual Voicemail on the T-Mobile myTouch Q. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From any Home screen, touch the Phone icon.
  2. Touch and hold 1or dial 123 and touch Call.

 

 

Set voicemail number

To change the voicemail number on your device, follow these steps:

 

  1. From any Home screen, touch the Menu key.
  2. Touch Settings.
  3. Touch Call settings.
  4. Touch Voicemail settings.
  5. View the voicemail number under Voice mail number.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. From any Home screen, touch the Applications icon.
  2. Touch Visual Voicemail.
  3. Touch the Greetings tab.
  4. Touch the greeting your want to use or touch Record a new greeting.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. From any Home screen, touch the Applications icon.
  2. Touch Visual Voicemail.
  3. Touch the Greetings tab.
  4. Touch the Menu key.
  5. Touch Settings.
  6. Touch Change PIN.
  7. At Enter Current PIN, enter the current PIN. Note: The default PIN is the last four digits of your phone number.
  8. Enter and confirm the new PIN.
  9. Touch OK.

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. From any Home screen, touch the Applications icon.
  2. Touch Visual Voicemail.
  3. Touch the voicemail message you want to hear.
  4. Touch the blue Play icon to listen to the message.

 

Listen to or view multiple messages When multiple messages are received, a notification icon will appear on the phone’s Status bar. Touch and drag the Status bar down to view alerts.

 

  1. Touch New visual voicemail.
  2. Touch the message you want to play.
  3. Touch the Play icon to listen to the message.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

 

  • From any Home screen, touch the Applications icon.
  • Touch Visual Voicemail.
  • Touch Next.
  • Touch Done.

 

 

Turn off

To turn off or disable Visual Voicemail, follow these steps:


  1. From any Home screen, touch the Applications icon.
  2. Touch Visual Voicemail.
  3. Touch Greetings.
  4. Touch the Menu key.
  5. Touch Settings.
  6. Touch to select or clear the Enable Visual Voicemail check box to enable or disable Visual Voicemail.

 

 

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