Voicemail: BlackBerry Bold 9900

Learn how to call voicemail or access Visual Voicemail on the BlackBerry Bold 9900. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

Using dialing shortcuts

  1. From the Home screen, press and hold 1 to call voicemail.

OR

  1. From the Home screen, press the Send key.
  2. Press and hold 1 to call voicemail.


Using the phone menu

  1. From the Home screen, press the Send key.
  2. Press the Menu key.
  3. Scroll to and select Call Voice Mail.

 

 

Set voicemail number

To change the voicemail number on your device, follow these steps:

 

  1. From the Home screen, press the Send key.
  2. Press the Menu key.
  3. Scroll to and select Options.
  4. Tap Voice Mail.
  5. Tap Access Number and use the keyboard to change the number to +18056377243.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Set Greeting.
  6. Tap Choose Type.
  7. Select one of the following options:
    • Standard – The system plays your phone number as the voicemail greeting.
      1. Tap Save.
    • Personal – The system plays your message as the voicemail greeting.
      1. Tap Record.
      2. Tap the Record icon to begin recording.
      3. Say your greeting message.
      4. When finished, tap the Pause icon to stop recording.
      5. Tap the Save icon.
      6. Tap Save.
    • Name – The system plays your name as the voicemail greeting.
      1. Tap the Record icon to begin recording.
      2. Say your name.
      3. When finished, tap the Pause icon to stop recording.
      4. Tap the Save icon.
      5. Tap Save.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Set Password.
  6. Enter the current password.
    Note: The default password is 1234.
  7. Enter the new password.
  8. Enter the new password again.
  9. Tap OK.

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to messages, follow these steps:

 

Listen to new message

  1. In the pop-up alert, tap Play.

OR

  1. Tap the Notification bar where the voicemail ( ) icon appears, near the top of your Home screen.
  2. Tap Visual Voice Mail.
  3. Tap the message you want to listen to.


Listen to previous message

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Scroll to and touch and hold the desired message.
  4. Tap Play.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Tap Yes to activate Visual Voice Mail.
  4. Read the License Agreement.
  5. Tap I Accept.
  6. Tap Next.
  7. Scroll to and select one of the following options
    • Standard Greeting
    • Personal Greeting
    • Name
  8. If necessary, tap the Record icon to begin recording.
  9. When finished, tap the Pause icon to stop recording.
  10. Tap the Save (folder) icon.
  11. Tap Save.
  12. Scroll to and select Next.

 

 

Turn off

To turn off or disable Visual Voicemail, follow these steps:


  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Deactivate to turn off Visual Voicemail.
  6. Tap Deactivate again.

 

 

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