Connections & network: T-Mobile myTouch Q by Huawei

Learn how to connect to Wi-Fi, Bluetooth, GPS, NFC, and data networks (2G, 4G, LTE) on the T-Mobile myTouch Q. Find out more on this page:

 

Bluetooth

Emergency Alerts

GPS

Network

NFC

System Manager

Wi-Fi

 

 

Bluetooth

Pair Bluetooth device

To turn on Bluetooth and pair with a headset or other device, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Bluetooth settings.
  5. Tap to select the Bluetooth check box to turn on Bluetooth.
  6. On the other device, turn on Bluetooth and make it discoverable.
  7. On your phone, tap Scan for devices.
  8. On the Bluetooth devices list, tap the device for pairing.
  9. If prompted, enter the password and tap OK.
  10. Tap Pair.
  11. On the other device, accept the pairing.

 

 

Turn on / off Bluetooth

To turn on or turn off Bluetooth, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Bluetooth settings.
  5. Tap to clear the Bluetooth check box and enable/disable Bluetooth.

 

 

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Emergency Alerts

Turn on / off Emergency Alerts

To turn on or turn off Emergency Alert messages that push to the device, follow these steps:

 

  1. From the Home screen, tap Applications.
  2. Tap CMAS.
  3. Press Menu.
  4. Tap the desired alerts you would like to be notified about.

 

 

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GPS

Turn on / off GPS

To turn on or turn off GPS, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Location & security.
  4. Tap to select or clear the Use GPS satellites check box to enable or disable.

 

 

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Network

APN & data settings

To set the Access Point Name (APN) and turn on data settings, follow these steps:

 

  1. If you have a battery saver app, check its settings. Some battery saver apps disable the APNs or data connection when the battery level gets low. You need to adjust these settings or uninstall the app to keep the data connection working
  2. From the Home screen, press the Menu key.
  3. Touch Settings.
  4. Touch Wireless & networks. Depends on software versionNote: This varies on different software versions.
    • Android 1.6: Wireless Controls.
    • Garminfone: Wireless Manager.
    • Behold II: Phone Information.
  5. Verify that the Airplane Mode or Flight Mode check box is cleared.
  6. If you see a Mobile Network check box, verify it is selected.
  7. Touch Mobile Networks.
  8. If you see the following check boxes, verify they are selected:
    • Data Enabled
    • Use Packet Data
    • Data Roaming This will incur charges if you roam internationally, but it is required to receive data when roaming domestically.
  9. Touch Access Point Names or APNs.
  10. Press the Menu key.
  11. Touch Reset to default.
    1.png
  12. Press the Home key.
  13. Verify the person sending the message does NOT use dashes in the number or saved in contacts. For example: 5552223333 is ok, but not 555-222-3333.
  14. Test your data connection, by accessing a web page or sending a picture message (MMS).

 

 

Manual network selection

To manually select the wireless network the device connects to, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Mobile networks.
  5. Tap Network operators.
  6. Tap Search networks.
  7. Scroll to and tap the desired network.
  8. If prompted, tap OK to disable data services and continue search.

 

The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.

 

 

Switch 2G / 4G / LTE

To change the band between 2G, 4G, and LTE, follow these steps:

 

  1. From the any screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Mobile networks.
  5. Tap Use only 2G networks to select or clear the checkbox.

 

 

Turn on / off Airplane mode

Airplane mode turns off wireless connections. This allows you to use apps and menus, but not make calls or use the internet.

 

To turn on or turn off airplane mode, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Airplane mode to turn on (check) or turn off (uncheck) wireless services.

 

 

Turn on / off data roaming

To turn on or turn off data roaming, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Mobile networks.
  5. Tap Data roaming to turn on (enable) or turn off (disable) data services when roaming.
  6. Tap OK.

 

 

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System Manager (Carrier IQ)

Opt in / out of System Manager

System Manager makes it easier for T-Mobile to help with problems that happen when using your device. To opt in or opt out of System Manager, follow these steps:

 

  1. From the Home scree, press Menu.
  2. Tap Setings.
  3. Tap Privacy.
  4. Tap Collect Diagnostics.
  5. Check the box to allow or disable this feature.

 

 

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Wi-Fi

Delete Wi-Fi network profile

To delete a saved Wi-Fi network profile, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Wi-Fi settings.
  5. If necessary, tap Wi-Fi to turn on and scan for Wi-Fi networks.
  6. Tap the Wi-Fi network you want to delete.
  7. Tap Forget.

 

 

Scan & connect to Wi-Fi network

To scan for and connect to available Wi-Fi networks, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Wi-Fi settings.
  5. If necessary, tap to select the Wi-Fi check box to enable Wi-Fi.
  6. Tap the Menu key.
  7. Tap Scan.
  8. Tap the network you want to connect to.
  9. If security is enabled, enter the password.
  10. Tap Connect.

 

 

Turn on / off Wi-Fi

To turn on or turn off Wi-Fi, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Wi-Fi settings.
  5. Tap to select the Wi-Fi check box to enable/disable Wi-Fi.

 

 

W-Fi indicators

To determine when you have an active Wi-Fi connection, refer to these icons:

 

wifi on.pngPhone is connected to a Wi-Fi network. The more bars you see, the stronger your signal.
wifi avail.pngWi-Fi is active and wireless networks are available.

 

 

 

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