Learn how to lock, unlock, and PUK unlock the BlackBerry Q10. Find out more on this page:
PUK code unlock
To change device lock password or PIN, follow these steps:
To turn on or turn off the device lock password or PIN, follow these steps:
Back to top
If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:
Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.
To change the SIM PIN code, follow these steps:
Note: You can only change the SIM PIN code when SIM security is enabled. Enabling SIM security requires the PIN code be entered every time the device turns on. This security follows the SIM if it is moved to another device.
The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.
To lock and unlock the SIM card, follow these steps:
Are you sure you want to delete this document?