Learn how to call voicemail or access Visual Voicemail on the T-Mobile myTouch. Find out more on this page:
Voicemail
Call voicemail
To call your voicemail and retrieve messages, follow these steps:
- From any Home screen, tap the Phone icon.
- Touch and hold 1, or dial 123 and tap the green Phone icon, or tap the Voicemail icon to call voicemail.
Set voicemail number
To change the voicemail number on your device, follow these steps:
- From any Home screen, tap the Menu key.
- Tap Settings.
- Tap Call Settings.
- Tap Voicemail settings.
- Tap Voicemail number.
- Enter +18056377243.
- Tap OK.
Visual Voicemail (VVM)
Change greeting
To change the Visual Voicemail greeting, follow these steps:
- From any Home screen, tap the Applications icon
- Tap Visual Voicemail.
- Tap Greetings.
- Tap the greeting you want to use.
Change password
To change the Visual Voicemail password, follow these steps:
- From any Home screen, tap the Applications icon.
- Tap Visual Voicemail.
- Tap the Menu key.
- Tap Settings.
- Tap Change PIN.
- At Enter Current PIN, enter the current PIN.
- Note: The default PIN is the last four digits of your phone number.
- Tap OK.
Listen to voicemail messages
To access Visual Voicemail and listen to new messages, follow these steps:
- From any Home screen, tap the Applications icon.
- Tap Visual Voicemail.
- Tap the voicemail message you want to hear.
- Tap the Play icon to listen to the message.
Set up Visual Voicemail (VVM)
To set up Visual Voicemail the first time, follow these steps:
- From any Home screen, tap the Applications icon.
- Tap Visual Voicemail.
- If prompted, enter a PIN and then confirm the PIN by entering it again.
- Tap Next to enable Visual Voicemail and activate the feature for the first time.
- Tap Done.
Turn off
To turn off or disable Visual Voicemail, follow these steps:
- We're sorry, this option is not available for your device.