Messaging (SMS/MMS): BlackBerry Q10

Learn how to send, delete, and block SMS and MMS messages on the BlackBerry Q10. Find out more on this page:

 

Block messages

Manage messages

Send messages

 

 

Block messages

Block messages or spam from a number

To block incoming text or picture messages (SMS or MMS) or mark them as spam, follow these steps:

 

  1. Navigate to Home screen 1 and tap Text Messages.
  2. Tap the Menu icon at bottom-right and then tap Settings.
  3. Tap Text Messages.
  4. Tap MMS.
  5. If desired, tap the Reject Anonymous Messages Switch to On. The Switch moves right and fills with color.
  6. If desired, tap the Reject Advertisements Switch to On. The Switch moves right and fills with color.

 

Unblock messages from a number

To allow incoming text or picture messages (SMS or MMS) from a number you blocked, follow these steps:

 

  1. Navigate to Home screen 1 and tap Text Messages.
  2. Tap the Menu icon at bottom-right and then tap Settings.
  3. Tap Text Messages.
  4. Tap MMS.
  5. Tap the Reject Anonymous Messages Switch to Off. The Switch moves left and turns grey.
  6. Tap the Reject Advertisements Switch to Off. The Switch moves left and turns grey.

 

 

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Manage messages

Add SMS service center number

To add or change the SMS service center number, follow these steps:

 

  1. Navigate to Home screen 1 and then tap Text Messages.
  2. Tap the Menu icon at bottom-right.
  3. Tap Settings.
  4. Tap Text Messages.
  5. Tap the More settings icon located at the bottom of the screen.
  6. Tap the Service Center Address field and enter the desired number.
  7. Tap the Save icon (folder / check mark) at the bottom of the screen.

 

 

Delete picture messages (MMS)

To delete picture messages (MMS), follow these steps:

 

  1. Navigate to Home screen 1.
  2. Tap Text messages.
  3. Choose one of the following options:

    • To delete the entire conversation thread:
      1. Touch and hold on the Conversation thread.
      2. Tap the Trash can icon and then tap Delete.

    • To delete an individual picture message:
      1. Tap the desired Conversation thread.
      2. Touch and hold on the picture message inside the conversation thread.
        Note: Do not touch and hold on the picture thumbnail.
      3. Tap the Trash can icon.

 

 

Delete text messages (SMS)

To delete text messages (SMS), follow these steps:

 

  1. Navigate to Home screen 1.
  2. Tap Text messages.
  3. Choose one of the following options:

  • To delete the entire conversation thread:
      1. Touch and hold on the Conversation thread.
      2. Tap the Trash can icon and then tap Delete.

  • To delete an individual text message:
      1. Tap the desired Conversation thread.
      2. Touch and hold on the message inside the Conversation thread.
      3. Tap the Trash can icon.

 

Save pictures received in a message (MMS)

To save a picture you received as a picture message (MMS), follow these steps:

 

  1. Navigate to Home screen 1.
  2. Tap Text messages.
  3. Tap the conversation thread containing the picture message.
  4. Touch and hold on the picture thumbnail.
  5. Tap the Save icon (folder / check mark).
  6. If desired, change the file name.
  7. If desired, tap the folder icon at bottom-left and then navigate to where you want to save the file.
    Note: Tap the folder icon with the + sign to create a new folder.
  8. Tap Save.

 

 

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Send messages

Send a group text message (SMS)

To write and send text messages (SMS) to a group, follow these steps:

Using Text Messages

  1. Navigate to Home screen 1 and tap Text Messages.
  2. Tap the Compose icon (pencil / paper).
  3. Tap the + icon.
  4. To begin creating a custom group, tap the desired contact from the list and then tap the contact's phone number. 
  5. Tap the + icon again and continue adding the desired contacts to the custom group. 
    Note: You can also tap the To field and enter a phone number. When finished, press the Enter key.
  6. Tap the Enter a message field to enter the message.
  7. Tap the Send icon (envelope).


Using BBM

  1. Navigate to Home screen 1 and tap BBM.
  2. Tap the Groups tab (next to the Menu icon).
  3. Tap the desired group.
  4. Tap the Menu icon at bottom-right and then tap Start New Chat.
  5. Enter the chat topic and tap OK.
  6. Enter the message and tap the Send icon.

 

 

Send a new picture or video in a message (MMS)

To take a new picture or video and send it as a picture message (MMS), follow these steps:

 

  1. Navigate to Home screen 1 and tap Text Messages.
  2. Tap the Compose icon (pencil / paper).
  3. Choose one of the following options for entering the recipient:
    • Tap the + icon and then tap the desired contact and then the contact's phone number.
    • Tap the To field and enter a phone number. When finished, press the Enter key.
  4. Tap the Enter a message field to enter a message.
  5. Tap the Attach icon (paper clip).

    • Take a picture
      1. Tap Picture and then tap the Camera icon.
      2. Frame the subject and tap the screen. 

    • Shoot a video
      1. Tap Video and then tap the Camera icon.
      2. If necessary, tap the Menu icon at bottom-right, and then tap Size to select '720px.' The 720px setting will allow you to shoot longer videos.
      3. Frame the subject and tap the screen to begin filming. When finished, tap the screen again to stop filming.

  6. Tap the Send icon (envelope).

 

 

Send a saved picture or video in a message (MMS)

To send pictures or videos you have saved on your device as a picture message (MMS), follow these steps:

 

  1. Navigate to Home screen 1 and tap Text Messages.
  2. Tap the Compose icon (pencil / paper).
  3. Choose one of the following options for entering the recipient:
    • Tap the + icon and then tap the desired contact and then the contact's phone number.
    • Tap the To field and enter a phone number. When finished, press the Enter key.
  4. Tap the Enter a message field to enter a message.
  5. Tap the Attach icon (paper clip).
  6. Tap Picture or Video.
  7. Navigate to and tap the desired picture or video.
  8. Tap the Send icon (envelope).

 

 

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