SIM card: BlackBerry Z10

Learn how to insert the SIM card or unlock the BlackBerry Z10. Find out more on this page:

 

SIM card

SIM storage

Mobile Device Unlock

 

 

SIM card

Insert/remove SIM card

To insert or remove the SIM card, follow these steps:

 

Insert

  1. Remove the back cover using the notch at the bottom of the phone.
    sim_remove back cover.jpg
  2. Remove the battery by using the notch at the bottom of the compartment.
  3. Slide the SIM card into the SIM card holder as shown with the gold contacts facing towards the front of the phone.
    sim_insert sim card.jpg
  4. Insert the battery by aligning the golden contacts on the battery with the golden contacts in the battery compartment.
    sim_battery contacts aligned.jpg
  5. Replace the back cover.

 

 

Remove

  1. Remove the back cover using the notch at the bottom of the phone.
    sim_remove back cover.jpg
  2. Remove the battery using the notch at the bottom of the compartment.
  3. Slide the SIM card out of the SIM card holder.
    sim_remove sim card.jpg
  4. Insert the battery by aligning the golden contacts on the battery with the golden contacts in the battery compartment.
    sim_battery contacts aligned.jpg
  5. Replace the back cover.

 

 

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SIM storage

Delete SIM messages

We're sorry, but deleting SIM messages is not available on this device.

 

 

View free SIM space

We're sorry, but viewing free SIM space is not available on this device.

 

 

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Mobile Device Unlock

Mobile Device Unlock

The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:

 

Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.

 

  1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
  2. From any Home screen, tap the Phone icon.
  3. Tap Dial Pad.
  4. Verify the phone’s IMEI by entering *#06#.
  5. Contact Customer Care to request the Mobile Device Unlock code for your phone.
  6. From any Home screen, touch the Status bar and slide down.
  7. Tap Settings.
  8. Scroll to and tap Security and Privacy.
  9. Tap SIM Card.
  10. Tap Unlock Network.
  11. Enter your code and tap OK.



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