Understanding the Issue
- Call logs disappear when holding the phone in portrait
What happens and why
The call logs are only viewable when holding the phone in landscape. They do not disappear from the phone, they are only hidden due to the screen rotation.
|Software version affected||T889UVBMB4|
|Software version resolved||T889UVBMD1|
|Software update resources||Software update: Samsung Galaxy Note II|
Help & How to
What to expect
This issue is resolved in software version T889UVBMD1.
If the call logs still do not appear, adjust the View settings, follow these steps:
- From the Home screen, tap the Phone.
- Tap Logs.
- Tap the Menu key.
- Tap View by.
- Tap All calls or All logs.