SIM card: T-Mobile Prism II

Learn how to insert the SIM card or unlock the T-Mobile Prism II. Find out more on this page:

 

SIM card

SIM storage

Mobile Device Unlock

 

 

SIM card

Insert/remove SIM card

To insert or remove the SIM card, follow these steps:

 

Insert

  1. Power the phone off.
  2. Remove the back cover using the notch located at the bottom of the phone.
  3. Lift the battery out.
    Battery_Remove.jpg
  4. Slide the SIM card into the slot with the gold contacts facing down.
    SIM_insert.jpg

 

Remove

  1. Power the phone off.
  2. Remove the back cover using the notch located at the bottom of the phone.
  3. Lift the battery out.
  4. Slide the SIM card out of the slot.

 

 

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SIM storage

Delete SIM messages

To delete SIM messages, follow these steps:

 

  1. From any Home screen, tap the Messaging icon.
  2. Tap the Menu key.
  3. Tap Settings.
  4. Scroll down to 'TEXT MESSAGE (SMS) SETTINGS,' and then tap Manage SIM card messages.
  5. Touch and hold the message you want to delete.
  6. Tap Delete.
  7. Tap OK to confirm.

 

 

View free SIM space

To view free space on the SIM card for contacts or messages, follow these steps:

 

  1. From any Home screen, tap the People icon.
  2. Tap the Menu key.
  3. Tap Manage contacts.
  4. Tap Memory status.
  5. Under SIM, view the 'Free' information.

 

 

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Mobile Device Unlock

Mobile Device Unlock

The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:

 

Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.

 

  1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
  2. From any Home screen, tap the Phone icon.
  3. Verify the IMEI by entering *#06#.
  4. Tap OK.
  5. Contact Customer Care to request the Mobile Device Unlock code for your phone.
  6. Turn on the phone with the non-T-Mobile SIM card. The device displays 'Please input unlock code.'
  7. The phone displays a screen to enter the unblock code.
  8. Enter the unlock code. If successful, the device displays 'Phone is unlocked.'

 

 

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