Not receiving calls / text messages / picture messages / voicemail messages: Samsung Galaxy Note II

    Understanding the Issue

    The device may suffer from calls going straight to voicemail, not receiving calls, delayed or not receiving SMS/MMS due to being disconnected from the network.

     

     

     

    Help & How to

    Resolution steps

    To resolve this issue, update the device software to T889UVBMD1.


    If the issue persists after updating the software, see Internet & data troubleshooting: Android ICS or Signal troubleshooting: Android for additional assistance.

     

    DOC-56908