Not receiving calls / text messages / picture messages / voicemail messages: Samsung Galaxy Note II

Understanding the Issue

The device may suffer from calls going straight to voicemail, not receiving calls, delayed or not receiving SMS/MMS due to being disconnected from the network.

 

 

 

Help & How to

Resolution steps

To resolve this issue, update the device software to T889UVBMD1.

 

If the issue persists after updating the software, see The specified item was not found. or Signal issues on device for additional assistance.

 

DOC-56908