Manage Privacy & Notifications

Learn how to manage your account privacy and notification settings.

 

 

Access Privacy & Notifications

From a mobile device with the T-Mobile app:

  1. Open the app. If you don't have it, download it now.
  2. Tap Profile Settings.
  3. Tap Privacy & Notifications.

 

From a computer:

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE in the upper-right corner.
  3. Select Privacy & Notifications.

 

 

Marketing communications

 

From a mobile device with the T-Mobile app:

  1. Access Privacy & Notifications.
  2. Tap MARKETING COMMUNICATIONS.
  3. Change the following options to ON or OFF:
    • My phone
    • My email address
    • My billing address
    • Receive Monthly T-Mobile newsletter
  4. To change your language preference, tap the menu and select a language.

 

From a computer:

  1. Access Privacy & Notifications.
  2. Next to MARKETING COMMUNICATIONS, select Edit.
  3. Change the following options to ON or OFF:
    • My phone
    • My email address
    • My billing address
    • Receive Monthly T-Mobile newsletter
  4. To change your language preference, select the menu and then select a language.

 

 

Manage notifications

From a mobile device with the T-Mobile app:

  1. Access Privacy & Notifications.
  2. Tap NOTIFICATIONS.
  3. Change the following option to ON or OFF: Receive alerts when other lines on this account are approaching their talk, text, or data limits.
    Note: T-Mobile always sends you notifications when you approach the talk, text, or data limits of your own line.

 

From a computer:

  1. Access Privacy & Notifications.
  2. In NOTIFICATIONS, change the following setting to ON or OFF:  Receive alerts when other lines on this account approach their talk, text, or data limits.
    Note: T-Mobile always sends notifications when you approach the talk, text, or data limits of your own line.

 

 

Manage advertising & insights

From a mobile device with the T-Mobile app:

  1. Tap Privacy & Notifications.
  2. Tap ADVERTISING & INSIGHTS.
  3. Tap Edit next to the setting that you want to change:
    • Insights
    • Interest-Based Ads

 

From a computer:

  1. Access Privacy & Notifications.
  2. Next to ADVERTISING & INSIGHTS, click Edit.
  3. Turn the following settings to ON or OFF.
    • Insights
    • Interest-Based Ads

 

 

Opt out from marketing communications

  1. Open the marketing email we sent to your inbox.
  2. Select the unsubscribe option in the email message.
  3. Update your preferences.