Understanding the Issue
In rare circumstances the battery may deplete faster than expected or normal. This issue occurs due to multiple applications running in the background.
|Software version affected||1532.20.10006.531|
|Software version resolved||None|
|Software update resources||None|
Help & How to
Turn off unneeded applications running in the background with the following steps:
- From home screen, swipe left to Applications.
- Tap Settings.
- Swipe left to Applications.
- Tap Background Tasks.
- Select Applications that are unneeded and tap block.
Note: You can tap the application for a description as to why it is running in the background to decide to block the application.