Battery drains quicker than expected: Windows Phone 8X by HTC

Understanding the Issue

In rare circumstances the battery may deplete faster than expected or normal. This issue occurs due to multiple applications running in the background.



Software version affected1532.20.10006.531
Software version resolvedNone
Software update resourcesNone
Issue typeTip



Help & How to

Resolution Steps


Turn off unneeded applications running in the background with the following steps:


  1. From home screen, swipe left to Applications.
  2. Tap Settings.
  3. Swipe left to Applications.
  4. Tap Background Tasks.
  5. Select Applications that are unneeded and tap block.
    Note: You can tap the application for a description as to why it is running in  the background to decide to block the application.