Battery drains quicker than expected: Windows Phone 8X by HTC

    Understanding the Issue

    In rare circumstances the battery may deplete faster than expected or normal. This issue occurs due to multiple applications running in the background.



    Software version affected1532.20.10006.531
    Software version resolvedNone
    Software update resourcesNone
    Issue typeTip



    Help & How to

    Resolution Steps


    Turn off unneeded applications running in the background with the following steps:


    1. From home screen, swipe left to Applications.
    2. Tap Settings.
    3. Swipe left to Applications.
    4. Tap Background Tasks.
    5. Select Applications that are unneeded and tap block.
      Note: You can tap the application for a description as to why it is running in  the background to decide to block the application.