Liquid damage indicator sticker: Windows Phone 8X by HTC

Understanding the Issue

The Windows Phone 8X by HTC is a unibody device and does not have a removable back cover. To see the liquid damage indicator (LDI) sticker, you will need to remove the SIM card tray.

 

Some of the devices were shipped with LDI stickers that include red lines, but the LDI is not damaged.

 

 

Software version affected8.0.9903.10
Software version resolvedNone
Software update resourcesNone
Issue typeDesign

 

 

Help & How to

Resolution Steps

 

To help find the LDI sticker and see if it has liquid damage, follow the steps below:

 

  1. Remove the SIM card tray from the device.
  2. View the sticker on the inside edge of the SIM card tray slot on the device.
    • No water damage LDIs
    • Windows-Phone-8X-by-HTC-white-LDI.pngWindows-Phone-8X-by-HTC-white-LDI1.png

       

    • Water damaged LDIs
    • Windows-Phone-8X-by-HTC-red-LDI.pngWindows-Phone-8X-by-HTC-red-LDI1.png

       

    • Red lines or X’s do not indicate water damage.
    • Water damage is indicated if the sticker is fully red