Software update: Samsung Galaxy Note II

Learn how to check the software version and see official versions for the Samsung Galaxy Note II. Find out more on this page:



Beginning September 28, the Samsung Galaxy Note II received a software update to Android version 4.3/ Software T889UVUCOH4. This update provides features and improvements



Software version

Check the software version

To check the current software version, follow these steps:


  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Tab the More tab or scroll to System .
  4. Touch About device.
  5. Scroll down to Baseband version to view the software version of the phone
  6. Read the version on the phone, and check it below:


Software versionStatus


Your software is up to date. There are no updates available.


This document will be updated if and when new software is available.







Your phone can update to software version T889UVUCOH4:

If the update fails, contact customer care.

Other versions

Your phone has non-T-Mobile software, and it is unsupported. The manufacturer and T-Mobile cannot update your software.



Requirements to update

To be able to update to the current software version, the below requirements must be met:

  • 50% or higher battery life
  • Data connection
  • File size of update is 171.09 MB


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Software update: Automatic (OTA)

Update automatically Over-The-Air (OTA)

This software update will be pushed to your phone starting September 28. Your phone will notify you when it is ready to update. If your phone has not received an OTA message, see Software update: Download below.


After receiving the OTA notification, follow these steps:


    1. From the Home screen, press the Menu key.
    2. Touch Settings.
    3. Tab the More tab.
    4. Touch About device.
    5. Touch Software update.
    6. If you are not connected to Wi-Fi, you will receive a prompt to connect.
      • If Wi-Fi is not available, tap on OK.
      • If the update is not available, you will receive the message
The device is up to date
  1. Follow the on-screen prompts.



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Software update: Download

Download and install software update

You can download and install the software update:

From the phone

From a computer



Update software from the phone

To check for updates and download the update from the Samsung servers, follow these steps:


  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Tab the More tab
  4. Touch About device
  5. Scroll down to Baseband version to view the software version of the phone.



Update software from a computer

To download updates for your phone and install them using a computer, follow these steps:


Samsung Kies

  1. Download the most recent version of Kies by visiting (Select the SAMSUNG Kies version compatible with the PC)
  2. Double click the Kies file. The program will self extract, no action is required
  3. Select the desired Language and Location, then click Next.
  4. Read the license agreement, check the box for "I accept..." and click Next.
  5. Kies will begin the installation. No action is required.
  6. When the process is complete, click Finish.


Prepare the Samsung Galaxy Note 10.1 2014 Edition
  1. From the home screen, press the Menu key.
  2. Tap Settings
  3. Tap Developer options, if available. If not available, skip to step 7.
  4. Tap Ok
  5. Tap USB Debugging
  6. Tap the Home key to exit the settings menu.
  7. Insert the USB data cable into the phone and then into an available port on the computer.
  8. Select Media device(MTP) at the phone prompt. The PC should recognize several devices and begin installation. This is normal and may take a few minutes. Unplug the data cable when completed.


Update the Samsung Galaxy Note 10.1 2014 Edition
  1. Open the Samsung Kies application.
  2. Allow the application to detect the device and display an available update notification.
  3. Follow the on screen prompts to complete the update.
    Note: Using Samsung Kies to update the device software is support by Samsung. If there are any questions about the update process via Kies, escalate to Samsung for further assistance.



Samsung Smart Switch for PC

Follow the device requirements above, along with the following:

  • Use a Samsung USB cable.
  • Back up your data prior to completing the update.


During the update, do not:

  • Use the device or press any keys.
  • Remove the battery, if applicable.
  • Turn off the device.
  • Disconnect the USB cable until the update is complete.


You will not be able to place a call during the update, not even an emergency call.

  1. Download and install Samsung Smart Switch that is compatible with your computer from!/
  2. Connect the cable to a compatible USB port on your computer.
  3. Connect the other end of the cable to your mobile device.
  4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
  5. Open Smart Switch on your computer, and allow it to make the connection.
  6. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
  7. Click Update to begin downloading the necessary files.
  8. Click OK to proceed.Your device may turn off and on a few times during the update process. Once complete the device will return to the Home screen.