'Password is not match' error: T-Mobile Concord

    Troubleshoot or learn more about error messages received when inputting the incorrect password in when performing a master reset.


    To fix this issue:

    • Incorrect password error message when performing a master reset
    • ‘Password is not match’ will display when entering the current password to perform a factory reset if entered incorrectly.
    • Input the password correctly when performing a factory reset.