'Password is not match' error: T-Mobile Concord

Troubleshoot or learn more about error messages received when inputting the incorrect password in when performing a master reset.


To fix this issue:

  • Incorrect password error message when performing a master reset
  • ‘Password is not match’ will display when entering the current password to perform a factory reset if entered incorrectly.
  • Input the password correctly when performing a factory reset.