Camera takes pictures at wrong resolution: myTouch Q by Huawei

Understanding the Issue

Symptoms
  • The myTouch Q by Huawei camera produces a 3.9 megapixel image instead of the maximum 5 megapixel image.

 

What happens and why

To fill the entire screen as pictures are taken (no black bars on the sides), images are cropped to 2560 x 1536 (3.9 MP) to fill the 5:3 screen ratio.

 

 

Help & How to

Resolution steps

To resolve this issue, update your device software to the latest version.

 

 

DOC-46632