Camera takes pictures at wrong resolution: myTouch by Huawei

Troubleshoot or learn more about the  camera producing only a 3.9 megapixel image instead of the maximum 5.0 megapixel image.



To fix this issue:

  1. To fill the entire screen as pictures are taken (no black bars on the sides), images are cropped to 2560 x 1536 (3.9 MP) to fill the 5:3 screen ratio.
  2. Please update to the latest software version. This issue has been resolved in the most recent software update.