Troubleshoot or learn more about the camera producing only a 3.9 megapixel image instead of the maximum 5.0 megapixel image.
To fix this issue:
- To fill the entire screen as pictures are taken (no black bars on the sides), images are cropped to 2560 x 1536 (3.9 MP) to fill the 5:3 screen ratio.
- Please update to the latest software version. This issue has been resolved in the most recent software update.