No ‘Compose’ option on email Inbox screen: T-Mobile myTouch by Huawei

Understanding the Issue

What happens and why

 

There is no Compose icon or option on the email Inbox screen. You may have difficulty initiating a new outgoing email message.

 

 

Help & How to

Resolution steps

To resolve this issue, update your device software to the latest version.

 

Workaround

To compose a new email, perform the following:

 

  1. From the email Inbox screen, tap the Menu key.
  2. Tap Compose.

 

 

DOC-45426