Troubleshoot or learn more about the New Message notification icon in the Status not displaying the number of new, unread messages.
To fix this issue:
- Software version affected: C85B837SP01
- You must open the Notification screen or go to the Messaging inbox to view the number of new, unread messages.
To view the number of New, unread messages, touch and drag the Status bar down to open the Notification screen.
From any Home screen, tap Messages.