Mobile HotSpot Settings displays MAC address for connected devices instead of device name: T-Mobile myTouch by Huawei

Understanding the Issue

What happens and why

 

When Mobile HotSpot is turned on, connected devices are listed in the Mobile HotSpot settings by their MAC address, not the device name.

 

The device should display both the connected device name and the MAC address, but only the MAC address displays (see Figure 1).

 

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Figure 1: Mobile HotSpot settings screen.

 

To view devices connected via Mobile HotSpot:

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless  & networks.
  4. Tap Tethering  & Mobile HotSpot.
  5. Tap Mobile HotSpot to  select and turn on or clear and turn off.
  6. Tap Mobile  HotSpot settings.
  7. Connected devices are displayed by MAC address.

 

 

Help & How to

Resolution steps

To resolve this issue, please update your software to the latest version.

 

DOC-45423