To return to the top of the document, press the Home key.
To raise or lower the screen brightness, follow these steps:
To increase or decrease the amount of time before the backlight dims, follow these steps:
Back to top
To access the help documents on your device, follow these steps:
To find the IMEI on your device, follow these steps:
To find the software version on your device, follow these steps:
To create and log in to a new Google account, follow these steps:
To log in to existing Google account, follow these steps:
To change the device language, follow these steps:
To turn on or off Carrier IQ, follow these steps:
Airplane mode turns off the wireless radio. This allows you to use programs while travelling on an airplane, but not make or receive calls.
To turn on/off airplane mode, follow these steps:
We’re sorry, but this feature is not available on this device.
To change the band selection, follow these steps:
To turn on data roaming, follow these steps:
To manually select the wireless network the device connects to, follow these steps:
The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.
To copy files from the device to a computer using a USB cable, follow these steps:
A master reset restores the original factory settings and may erase all downloaded content, including ringtones, images, programs, and contacts stored in the internal memory. It does not erase data stored on the SIM card or memory card (if available).
To perform a hard reset, follow these steps:
A soft reset clears and shuts down all active programs. This can help when the device is running slower than normal or not performing properly.
To perform a soft reset, follow these steps:
If the phone is not working correctly, you may need to reset it. Whereas a hard reset deletes all your information, clearing the system cache does not erase any personal data or settings.
To wipe the cache partition, follow these steps:
To change the default SIM PIN code, follow these steps:
We`re sorry, but this feature is not available on this device.
Locking the keypad protects it against accidental key presses. No password is required to unlock the keypad.
To manually lock the keyboard, follow these steps:
To manually unlock the keyboard, follow these steps:
Device lock causes the device to lock when you turn it off. When you turn the device back on, you must enter a password.
To lock the device, follow these steps:
To unlock - pattern
To unlock – PIN
To unlock – password
The SIM PIN code is used to protect the SIM from being used in other devices. When you enable the SIM PIN lock, the device prompts you to enter the code after turning it on.
Related errors:'PIN code blocked. Enter PUK code:''Enter PUK code'
If you enter the PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:
Related errors:'Enter Special Code' 'Please Wait to Enter Special Code'
The SIM subsidy unlock code allows the device to use a SIM card from another wireless carrier. To enter the SIM subsidy unlock code, follow these steps:
To set the alarm clock, follow these steps:
Automatic update of time and date (NITZ) checks for the correct time while the device turns on.
To turn on NITZ, follow these steps:
To set the time and date, follow these steps:
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