Phone resets after charging: Nokia X2

Understanding the Issue

After the phone finishes charging, it may complete a master reset, which may cause you to lose some information, including contacts.

 

 

 

Help & How to

Resolution steps

 

To restore information, follow these steps:

 

  1. From the home screen press Menu.
  2. Select Settings
  3. Select Sync & backup.
  4. Select Restore backup.
  5. Select the backup file from the list.
  6. Select Continue
  7. Select done.
  8. The pone will restart and show “Restore complete” message.
  9. Select OK.

 

 

DOC-45065