Understanding the Issue
After the phone finishes charging, it may complete a master reset, which may cause you to lose some information, including contacts.
Help & How to
To restore information, follow these steps:
- From the home screen press Menu.
- Select Settings
- Select Sync & backup.
- Select Restore backup.
- Select the backup file from the list.
- Select Continue
- Select done.
- The pone will restart and show “Restore complete” message.
- Select OK.