Manage memory for your BlackBerry device

Managing your memory can help avoid issues with your device.

 

Our two best tips to make sure your device runs smooth:

 

 

Check available memory

  1. On the Home screen of your device, touch All and then open Options.
  2. Select Device.
  3. Select Device and Status Information.

 

 

Manage apps

Removing features and applications that are underused increases the available memory on BlackBerry devices. You can also remove languages as a significant way to increase available memory.

 

To view and shutdown running apps:

 

  1. From the Home screen, press and hold the ALT key + Escape key. A list of all open applications will appear on the screen.
  2. Continue to hold the ALT key, then release the Escape key.
  3. Scroll to the application that you want to close.
  4. Release the ALT key. The app will open.
  5. Press the Escape key to close the application. Always press the Escape key to exit apps and make sure they close properly.