SIM card not detected: HTC One S

    Understanding the Issue



    • Error: 'SIM card not detected.'


    What happens and why


    A SIM card error causes signal loss that does not return.


    sim error.png




    Help & How to

    Resolution steps


    To fix the SIM error, follow these steps:


    1. Update device to the latest software version 3.14.531.11 710RD.
    2. Verify the SIM card is inserted correctly.
    3. Press and hold power button for 10 seconds to perform a power cutoff and reboot the device.