With T-Mobile FamilyWhere® you can find other phones on your account by location on a map. You can locate any phone on the T-Mobile 4G/LTE network. Included with this service is a 30-day free trial. After the trial ends, there's a monthly subscription for $10. This subscription appears on your bill.
The FamilyWhere app is available for Android only. For other devices, you can manage FamilyWhere via My T-Mobile.
If you're running into problems with this app, check out our troubleshooting tips.
Sign up on your mobile device
Sign up on My T-Mobile
Locate a family member
Locate a line after initial sign-in
The app automatically locates all lines on the list of locatable devices upon sign in. To locate a line after initial sign in, click the name of the device at the top of the screen.
Access check-in details
Send a check-in message
Cancel your subscription via mobile
Cancel your subscription on My T-Mobile
Are you sure you want to delete this document?