Issues syncing data on an Android device

    Troubleshoot problems syncing data on an Android device.

     

    If you need help performing any step, check the how-to guides for your device on the Phones page.

     

    To fix this issue:

    1. Turn on Airplane mode.
    2. Backup your contacts.
    3. Clear the cache and data for the app Contacts storage, Gmail Storage and Calendar Storage.
    4. Remove and re-insert the battery. If you cannot remove the battery, press and hold the power key for 10 seconds and restart the phone.

    5. Turn the device on.

    6. Turn off Airplane mode.
    7. If the Gmail services continue to not sync after the steps above, reset the device.