Troubleshoot your phone or battery getting hot while in use.
Note: It is normal for your device may get warm when charging, during long calls, or using a lot of data over the T-Mobile network or on Wi-Fi.
To prevent your battery or device from getting hot, we recommend you use the charger and battery that came with your device. You'll also want to make sure you avoid exposing your device to extreme heat or cold temperatures.
What is the phone doing when it gets hot? Keep in mind that it is normal for the battery to heat up when:
Device keeps crashing, freezing, or restarting
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