Troubleshoot your phone or battery getting hot while in use.
Note: It is normal for your device to get warm when charging, during long calls, or using a lot of data over the T-Mobile network or on Wi-Fi.
To prevent your battery or device from getting hot, use the charger and battery that came with your device. You should also avoid exposing your device to extreme heat or cold temperatures.
What is the device doing when it gets hot? Keep in mind that it is normal for the battery to heat up when:
Device keeps crashing, freezing, or restarting
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