You can trade in your old, working device for credit toward a new device purchase with T-Mobile's Device Trade-in program. You can trade it in at a store or online and apply your trade-in credit toward a new activation, a new line, or an upgrade.
For the easiest trade-in experience, we encourage you to go to one of our T-Mobile stores to trade your old device in for a new one.
If you can't get to a store, you can use our online program to trade in your device.
Note: For this option, you'll need to be able to print the shipping label and then pack and ship your old device to us.
To get started, go to Device Trade-In and follow the online instructions.
Follow these steps if you have already started the trade-in process and want to check the status of your trade-in, print a shipping label, or need instructions on how to pack and ship your old device.
Device Trade-in FAQs
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