Trade in your device

    Learn how to trade in your device. T-Mobile’s Trade-in program allows you to get credit for trading in your old, working phone when purchasing a new phone. You can trade in your phone toward a new activation, new line, or upgrade. There are several ways you can participate and take advantage.


    Be sure that you have access to a printer before you begin the online process. If you don't have access to a printer, head to a local T-Mobile store and we can help get you started.


    If you want to trade in your device, but you're not a T-Mobile customer yet, visit the Phone Trade-In page.


    Trade in your device online

    1. Log in to My T-Mobile.
      • Click SHOP.
      • Under Trade-in, click Trade-in now.
      • Follow the on-screen instructions to complete your trade-in.



      Trade in your device at a store

      1. Go to
      2. Click the Store Locator.
      3. Search your area for stores near you and visit one to complete your trade-in.


      Related pages


      Device Trade-in FAQs