Phone goes into airplane mode without user input: HTC Radar 4G

    Understanding the Issue:

     

    You may find one or more of the following occurring on your device:

     

    • Airplane mode displays on top but wireless signals still work
    • User did not turn on airplane mode but it is enabled

     

    Resolution Steps:

     

    While this behavior displays an incorrect persistent notification there is no adverse effect to this status.

    • Power Cycle device
    • Ensure that device is updated to the current software version.
    • This is a known issue and will be addressed in future updates.

     

    More Information:

     

    • Airplane mode will turn off the wireless radios in your device to ensure that the device will not interfere with the flight control systems when on an airplane.
    • You can enable Wi-Fi after Airplane mode is on to connect to the inflight Wi-Fi offered by many airlines.
    • Airplane mode is also a great way to save battery when cellular communication is not needed.
    • This is a known issue and will be addressed in future updates.